WWW.CHINGHEHUANG.COM TERMS OF BUSINESS FOR THE SALE OF COOKING CLASSES IN THE UK

INTRODUCTION

• These are the Terms of Business which govern our sales of our online cooking classes.
• They should be read in conjunction with our website terms of use and our privacy policy, both of which can be found on our website.
• This constitutes a legal agreement between us and you. Please read it carefully

 

1. INFORMATION ABOUT HOW TO CONTACT US

1.1 How to contact us. You can contact us by email at support@chinghehuang.com.

1.2 How we may contact you. If we have to contact you we will do so by writing to you at the email address you provided to us in your order.

2. THE CLASSES

2.1 Purchasing Classes from www.chinghehuang.com are single payments. No recurring payments will be taken.

2.2 After purchasing a Class you will be sent confirmation emails containing your purchase and login details.

3. KEEP YOUR ACCOUNT DETAILS SAFE

3.1 Please keep your username, password and any other piece of information as part of our security procedures as confidential. You must not disclose it to any third party.

3.2 We have the right to suspend any username or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms of Business.

3.3 If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us.

4. HOW YOU MAY USE MATERIAL WE PROVIDE

4.1 We are the owner or the licensee of all intellectual property rights in our classes. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

4.2 You must not use any part of the content of the Classes for any purpose other than your own personal cooking.

4.3 You may not share your acmes to the class with any other persons.

4.4 You may never use another’s account, and you may not provide another person with the username and password to access your account. You are fully responsible for any and all activities that occur under your password or account, and it is your responsibility to ensure that your password remains confidential and secure. You agree to (a) immediately notify www.chinghehuang.com of any unauthorised use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session when accessing the Service. www.chinghehuang.com will not be liable for any loss or damage arising from your failure to comply with this Section.

5. PRIVACY

5.1 We will keep your private information confidential. We will take all reasonable precautions to ensure that all such information is stored securely and kept confidential. Please also see our Privacy Policy.

5.2 How we will use your personal information. Will will NEVER share your information with third parties. Please see our privacy policy on the website

6. PROVIDING THE CLASS

Reasons we may suspend the supply of the Class to you. We may have to suspend the supply of a Class to:

(a) deal with technical problems or make minor technical changes; or

(b) update the Class to reflect changes in relevant laws and regulatory requirements

7. IF THERE IS A PROBLEM WITH THE PRODUCT

7.1 How to tell us about problems. If you have any questions or complaints about the Class, please contact us by writing to us at support@chinghehuang.com.

7.2 Summary of your legal rights. We are under a legal duty to supply Classes that are in conformity with this contract. See below for a summary of your key legal rights in relation to the Class. Nothing in these Terms of Business will affect your legal rights.

Summary of your key legal rights:

This is a summary of your key legal rights. These are subject to certain exceptions. For detailed information please visit the Citizens Advice website www.adviceguide.org.uk or call 03454 04 05 06.

The Consumer Rights Act 2015 says digital content, such as the Class, must be as described, fit for purpose and of satisfactory quality:

• if your digital content is faulty, you are entitled to a repair or a replacement
• if the fault cannot be fixed, or if it has not been fixed within a reasonable time and without significant inconvenience, you can get some or all of your money back

8. PRICE AND PAYMENT

8.1 Ways to pay. Goods must be paid for in advance.

8.3 Where to find the price of the Class. The price of the Class, which includes VAT, will be indicated on the order pages when you placed your order.

8.9 We are not liable for any charges that your bank may add to transactions.

8.10 You will be charged at the exchange rate available on the day of transaction.

9. REFUNDS

Payment is to be made to www.chinghehuang.com in full via our online payment page. Once we have received payment, your login details will be sent to you immediately. In regards to refunds, www.chinghehuang.com is not providing physical goods that can be exchanged, so therefore we do not offer refunds. Refunds will also not be given for clients disliking of the structure, foods or recipes given in the Class. Please look through the class outlines carefully before purchasing. Unrealistic expectations of our Classes do not warrant any type of refund.