What information do we collect?
We collect information from you when you register on our site,
place an order, subscribe to our newsletter or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
Any personal information collected from the Site will be used in accordance with all laws and regulations relating to the protection of personal data including the General Data Protection Regulation (the "GDPR"). Further details on the Data Protection Act can be found on the Information Commissioner's website.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience
(your information helps us to better respond to your individual needs)
To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To administer a contest, promotion, survey or other site feature
To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal
information when you place an order.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Yes. Cookies are very small text files saved to your computer’s harddrive which are used
to track user navigation around a website through your Web browser (if you allow) that
enables us and our systems to recognize your browser and capture and remember certain
Can I disable or enable cookies?
Yes, you have the ability to accept or disable cookies by modifying the settings in your browser. Disabling cookies however may mean that some functionality may be affected. For further directions on how to disable cookies please follow the instructions for your browser:
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We currently contract with several online partners to help manage and optimize our internet business and communications. We use the services of a marketing company to help us measure the effectiveness of our advertising and how visitors use the Site. To do this, we use Web beacons and cookies provided by our marketing company on the Site.
The type of information we collect includes content viewed, pages, site sections and videos. By supplementing our records, this information helps us learn things like what pages are most attractive to our visitors, which of our products most interest our customers, and what kinds of offers our customers like to see. Although our marketing company logs the information coming from the Site on our behalf, we control how that data may and may not be used.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at Terms and Conditions.
There are opportunities on the website to receive e-mail communications alerting you to news and offers from us as fully explained before you register to subscribe. You may unsubscribe at any time from these newsletters by replying to the newsletter using the unsubscribe link.
If you would like to update your personal data or change your preferences for opting in or out of the newsletter or deactivating your membership, please login and go into your account settings.
How do I subscribe/unsubscribe from the Newsletter?
If you would like to opting in or out of the newsletter, please login and go into your account settings > settings and privacy, and select “no” to the question “Would you like to receive occasional emails from us with news and exclusive offers?”
How do I deactivate or remove my membership from www.ChingHeHuang.com?
If you would like to remove yourself from all services associated with ChingHeHuang.com, please login, go into your account settings > settings and privacy, then click “Deactivate my account” and follow the instructions.
Your account will be deactivated for 1 year, in which during that time you will have the opportunity to reactivated if chosen.
If you are deactivated for over 1 year, your account and all data will be deleted from our records.
Will you delete all my data?
If your account is deactivated for 1 continuous year, your records and data will be deleted from our database.
Please note that there are circumstances in which complete data erasure will not be possible for operational, legal and business reasons. This may include if you wish us to no longer contact you, and you are not a customer, we may need to still retain some of your details securely in order to facilitate this request. This will be the only purpose for which your data will be kept if this is the case.
We will not disclose voluntarily provided details to third parties or use the information in any other way without your prior consent.
You have the right to access your information held by us and, where necessary, to have it amended.
I’m upset about these data/privacy policies, what can I do?
Oh dear, please contact us directly at firstname.lastname@example.org and we will do everything we can to answer your questions or solve your problem.
If you think there really is a problem with the way we are handling your data and we can’t seem to answer or solve your issue sufficiently, individuals do have the right to contact the ICO directly.
Last updated 21.05.2018